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What our clients are saying
really really nice. classy. excellent service. got to go now....busy using your products!
Paul P
My desk pad arrived damaged. Spoke with customer support, Jay and one other who were both very helpful in helping the exchange process. So far, excellent support, looking forward to my new desk mat. Very easy to use, no hassle. Thanks.
Patrick L
Everyone I spoke to were very helpful and did an excellent job. I am happy with my purchase.
Judy P
I am a return customer from Singapore. This is my third order. Excellent quality but will be good if I can buy in Singapore to save some shipping charges.
Sylvia C
Very easy. The desk pad is exactly as it was represented. Thank you!
Karin O
Working with your sales representative was a very good experience and the items came in as agreed. Thank you.
Pat M
Sales staff was extremely helpful and the product was delivered quickly. The quality of the product exeeded our expectations.
Debbie W
I had been having a difficult time finding blotting paper at big box stores,this was just what I needed. Thanks
Cornelia P
Fantastic buying experience. Already told my friends and business associates!
Kevin R
No complaints. I am totally happy with my experience.
Richard K
The level of service I received when I followed up regarding my order was excellent. Charley Bell was very friendly and quick to resolve my issues and followed up in a timely manner. I will definitely order from you again when needed. Thanks
Michel M
The Winnetka Italian Leather Briefcase is a very nice bag!
Kristin H
Greats Products! Great Service!
Brad F
customer service was very good and timely, thanks.
Michael B
Good service, swift delivery and an excellent product; everything one needs from an online purchase.
Nicholas S
I love the pieces I bought. The ability to mix in lieu of buying a complete multi-piece desk set was exactly what I wanted. The three pieces I bought match perfectly, look great, and cost far less than what I was seeing out there. Really happy with my purchase.
Richard D
It's very attractive....exactly what I wanted at a good price point.
Diane W
The mocha color appeared lighter in the website picture vs. the actual product. But it is still nice quality.
Elaine M
Before I bought this as a Christmas present, my husband had looked at many other websites for similar products but they were all too expensive. We were both greatly pleased at the quality of the product and the price. The Elegant Office beats the competition hands down!
Susan S
Can't comment on customer service. I was able to do all that I needed and completed it without having to talk to customer service. Very easy to do business with.
David L
Exactly what I wanted faster than I expected.
Jeremy S
Jay handled the entire purchasing experience with wonderful hand holding expertise. Give that man a Gold Star!!!
Pauline R
Customer service was excellent.
Greg E
Very helpful phone service from Charley!
Mary L
I always use The Elegant Office for the offices that I have decorated. The products are excellent, the look is high end, and the clients are always thrilled.
Elizabeth W
Nice quality just what we were looking for.
Tim A
Fast shipping, reasonable prices and very beautiful products.
Donice C
Very pleased.
William R
Love it. Thanks.
Robert N
My first experience with The Elegant Office was most pleasurable -- from the wonderful and attentive customer service to the timely delivery, and quality of, the product as ordered. I will be an assured and repeat customer!
Stephanie P
Pricey, but nice products.
Gary W
We had a very good experience with our order and like the product very much.
Julie D
Outstanding quality and superb customer service.
Ernest O
Outstanding product and service I will continue doing business with you!!!!
Alene E
Our sales clerk online was exceptionally helpful. Generous too in that he included 2 pen holders to go along with the pens when he was aware that we were making up a desk set. The website was set up nicely and easy to navigate.
RALPH S
Professional Company
Jane B
Beautiful item!
Lynn M
Thank you for the great service!
Roderick H
My second order--and the products delivered were all of an exceptionally high quality.
Margaret E
It's almost impossible to find blotter papers. I'm glad you carry them.
Lin S
I was not only impressed with the product but also my sales consultant. He was professional, polite and very informed.
Eddie O
Once again, a great product and great service all around.
Joyce D
I was very pleased to find the product,and the whole experience from beginning to end was very pleasant. Thank you.
Berky V
We ordered via email after receiving a recommendation from one of our colleages. When our order arrived it was missing a handful of pieces. I called customer service and they were extremely helpful/apologetic and shipped the missing items the same week. The products are beautiful and I cannot fault the service one bit. We would gladly recommend your company to our other corporate divisions.
Tracy J
I am so pleased with the products we purchased. Our boardrooms look stunning. Ordering was easy, service was excellent, delivery was on time. If I need anything else in this regard, Elegant Office is the FIRST place I will be checking out! Thank you so much.
Ann B
Couldn't be happier with my order!
Abbey S
Thank you! I love my new desk pad and the debossed initials look sharp!
Paula D
Nicely Surprised by fast delivery and packaging! Congrats!
Ana Paola R
The conference pads look professional and of good quality for our board room. The representative, Jay, was very helpful and courteous offering leather maintenance tips. Delivery was in less than a week with no S/H charge. We're very satisfied so are buying the matching coasters.
Kristen S
Had no interaction with Customer Service per se, so my answer to "Friendly customer service" would be "N/A" if there were a spot to check that. Otherwise, it was truly "elegant"!
Penny C
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Overall Rating
4.9 out of 5
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What is the difference between top-grain leather, bonded leather and leatherette?
Top-Grain Leather is the outermost layer of a hide and is prized for its durability and smooth texture. Some differences in the grain are to be expected due to its organic nature.
Bonded Leather is a manmade material. Pieces of leather are bonded together then pressed to make a sheet of leather. Although the texture is not as soft as top-grain leather, it does produce an elegant and cost effective option.
Leatherette is a synthetic material. It is given a leather-like grain which makes it hard to distinguish from genuine leather.

Can I add my company's logo or my initials?
Yes, most of our products can be personalized with a logo or initials. Please view the Decorating Options tab for details regarding personalization options for a specific product. You may also contact us with any questions.

What decorating methods are available?
Deboss (also called Blind Deboss) - the logo, initials or name are pressed down into the item without color, creating a subtle but permanent impression. This process captures significant detail.
Laser Engrave - the outer surface of the material is removed using a laser, creating a subtle contrast in color. This process captures significant detail.
Foil Stamp - the logo or initials are stamped using a shiny foil (either gold or silver). The surface is smooth - not pressed down into the surface of the item like debossing.
Decorating options vary according to the item. Please view the Decorating Options tab on the product page for more details.

Are corporate or quantity discounts available?
Yes, discounts are available based on quantity. Please contact us for a quotation.


Are the products guaranteed?
Yes, our products come with a 100% Satisfaction Guarantee. If you are not satisfied with your purchase, you may return your order. Please review our Return Policy for more details.


Returns & Exchange Policies
If you are not pleased with your purchase, please contact us within 30 days of receiving your order to request a Return Authorization. It's important to return any item in its original condition, so please hold onto the original packaging and any retail tags that accompany your item. For step-by-step procedures and more specifics, please review our Return Policy.


Do you ship internationally?
Yes, we ship worldwide. Additional information regarding International Shipments is outlined in our General Information. If you would like us to confirm shipping charges - simply contact us for a quotation.

Do you offer custom-made products?
We offer a range of custom options including; leather color, foil color, pad size, pad shape, etc. The timeframe needed for production will vary and is influenced by current production schedules. Please contact us to review the specifics of your inquiry.

 
 
 
 
 
 
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