The Elegant Office is proud to announce our new product review system! All of our products are now open for actual customers to review our service and product quality. We invite all of our valued customers to leave feedback after a transaction with The Elegant Office.
We are committed to providing you with the best products and service at a fair price. Below you can find The Elegant Office’s overall rating based on actual customer responses.
We encourage you to contact us if we can ever be of assistance.
Your Sales Staff at
The Elegant Office.com
866.433.7573 |
How We Rate!
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| Website look/ease of use |
  |
4.7
out of
5
stars
)
|
| Accurate product(s) description? |
|
(
4.8
out of
5
stars
)
|
| Shipped in a timely manner? |
|
(4.8
out of
5
stars
)
|
| Friendly customer service? |
|
(4.9
out of
5
stars
)
|
| Overall experience? |
|
(4.9
out of
5
stars
)
|
| How likely would you be to recommend TEO to a friend? |
|
(4.9
out of
5
stars
)
|
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| Outstanding customer service. |
--- Hugo O.
Chicago,Il |
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| Products are very high quality and shipping was just about instantaneous.
thank you! |
--- Debra L.
Holliston,Ma |
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| More definitive shipping information would be a benefit. Product arrived in a timely manner but I was unable to track the shipment! |
--- Barry H.
Davisburg,Mi |
| |
| I've ordered nameplates and an entire office desk set. I love the look and quality of every product. It's been over 6 months since my last purchase and the products are still as beautiful as they were when they were first purchased.
My brief encounter with customer service was a very pleasant experience.
My only suggestion would be to improve the website. Otherwise, every part of the experience was great, and I recommend this store to others all the time. |
--- Steve M.
Apex,Nc |
| |
| My CS person was Jay and he was great. He knew his products and offered helpful options to my purchase. In an age of lowering your expectations, TEO exceeded my expectations with service, quality and delivery. We will purchase more products. |
--- Tom B.
Lawrenceville,Ga |
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| Excellent quality and awesome customer service |
--- Carol B.
Ridgecrest,Ca |
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| The items were delivered quickly and on time as I expected. My purchase with elegant office was a satisfactory one. The items were much more beautiful and elegant than I anticipated and seems to be of great quality, and I know it will give the classy look that I want. I will definitely buy from elegant office again in the future!
|
--- Avion S.
Edina,Mn |
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| Very satisfied with the product. |
--- Susan P.
New York,Ny |
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| Jay in Customer Service was amazing...had 2 small flaws in the blotter, and he was so speedy and helpful in the return instructions and a replacement is on its way. WILL DEF. do more business with you! Beautiful product overall! |
--- Bettsie B.
Providence,Ri |
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| The collection is absolutely beautiful. The leather is gorgeous and very elegant looking. |
--- Rita C.
San Diego,Ca |
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| Count me as one satisfied customer. |
--- David C.
Norwalk,Ct |
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| The product was exactly what I wanted, and the I was very pleased with how quickly I received my order. And the young man taking my order was so helpful in making suggestions. I will absolutely return, and suggest your website to friends. |
--- Janice P.
Saint Ann,Mo |
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| I cant say enough about the personal attention I received from the staff while placing my order. It was professional, informative, timely and a welcomed change from just about all dealings I have had with product/service companies over the last several years. This team apparently knows the definition of customer service and knows how to implement it.
Keep up the good work. |
--- Clyde T.
Houston,Tx |
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| Thank You |
--- Judy H.
Avondale,La |
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| I really like what I bought. It looks great on my desk. |
--- Frederick H.
Frankfort,Ky |
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| Great experience! |
--- Roger E.
Houston,Tx |
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| Telephone customer service is very friendly and professional. |
--- Stevan D.
Carmel,Ca |
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| Great product and great customer service!! |
--- Manuel R.
Salem,Or |
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| Just what I was looking for to go in my office in an old Victorian home. Looks great. |
--- Sharon M.
Shokan,Ny |
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| I would definitely shop The Elegant Office again!! |
--- Matthew M.
Saint Paul,Mn |
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| The salesman responded immediately because there was a problem with my initial order being out of stock - he suggested another product and I liked it even better. The shipment arrived faster than I expected and the quality and workmanship is superior. I will definitely buy from you again and recommend your products to others. |
--- Judy S.
Atlanta,Ga |
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| On my last shipment the boxes were really beat up by UPS, but they were double-packed and the items suffered no damage at all.
My office could be an Elegant Office advertisement photo. I love your stuff!
I have had a small challenge getting matching pieces. But overall, there's no competition. |
--- Greg K.
Las Vegas,Nv |
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| Great product very pleased |
--- Kenneth S.
Yucaipa,Ca |
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| Jay was great every step of the way!! |
--- Harry C.
Shelton,Ct |
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| Customer Service was very helpful. Jay answered all questions and provided additional information on products in a timely manner. We ultimately placed an order for 8 conference table pads with your company. |
--- Robert D.
Piscataway,Nj |
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| Very satisfied. |
--- Marshall R.
Pasadena,Ca |
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| I was very impressed that within a couple of hours of my online order I received a call advising that the leather bookends were not available. It's wonderful that you provide excellent customer service and follow up. |
--- Jim W.
Ada,Mi |
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| I am not an internet buyer and was very pleased that I was notified of backorder and the item shipped both when it was stated to be available and as soon as it was available. I did not have to look for information and could easily track it to my home. The product is everything I imagined in terms of quality. Overall I am very happy to have made my purchase through Elegant Office. |
--- Robert F.
Spruce Grove,Alberta |
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| Dear Elegant Office,
We placed our order on a Wednesday and the shipment arrived on Friday.
What great service from you in Florida to us in Bracebridge, Ontario.
Our overall rating in dealing with
your company and personell is excellent in every regard.
With thanks
Tom Ryan |
--- Thomas J. R.
Bracebridge,Ontario |
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| First time I have ordered from Elegant Office, but would order from them again. |
--- Jasper G.
South Holland,Il |
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| I didn't need the removable cushion so didn't use it, but I gave it a 5 anyhow! |
--- David J. B.
Cleveland,Oh |
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| Excellent service all around! |
--- Edward M.
Bernardsville,Nj |
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| Order was processed quickly and shipment arrived within a few days using standard shipping. Upon opening, it was also packaged beautifully. Leather desk mat, coaster set, cup holder and inbox - all superb quality at a fair price. Thank you very much. |
--- James E. O.
Fort Lauderdale,Fl |
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| Above and beyond! |
--- Paul Colin K.
Winnetka,Il |
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| Thanks for great products and integrity. |
--- Robin B.
Chandler,Az |
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| I liked your products,but my husband really liked them! |
--- Mary Beth H.
Tucson,Az |
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| Products are exceptional! |
--- Sandy H.
Easton,Md |
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| Absolutely love the board room placemats! |
--- Melissa D.
Lutcher,La |
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| Extremely pleased with product. Very quick and professional. |
--- Barbara B.
Columbia,Md |
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| great product - thanks! |
--- Dawn L.
Atlanta,Ga |
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| Wasn't sure if the mouse pads would fit my application but am now considering the purchase of 2 to complete my office accessories. Will view your site in the future. |
--- Brian P. B.
Torrance,Ca |
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| The leather samples could be improved on the website. It's hard to determine what the color really looks like, meaning dark or med. The colors and items look fuzzy not a clear picture. I did speak to a customer service rep who helped me out. But if you are ordering after hours it makes it difficult to make the purchase. Love the trays! |
--- Leighanne G.
Oxnard,Ca |
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| The experience was fine. No issues, no problems. Thanks! |
--- Jacqueline O.
Lutherville Timonium,Md |
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| I was particularly pleased with the demeanor of the woman who took my order. |
--- Dr. Joshua S.
W Caldwell,Nj |
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| Would be nice in black too. |
--- David M.
Downers Grove,Il |
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| The gentleman who took my order was amazing. Courteous, knowledgeable about all stock, very customer service oriented. |
--- Melody L.
Malibu,Ca |
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| The CSR who took my order was very friendly AND professional. |
--- Dana B.
Atlanta,Ga |
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| Excellent Quality and service. I will definitely return to your website when purchasing items for the owner of our company. |
--- John S.
Houston,Tx |
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| I needed this order for my husband for our anniversary. It came exactly on time, without prices listed, & with a personalized gift card. It was also faster than any other supplier could get their order to me. Everything was exactly as described and my husband was very pleased with his gift. Thanks. |
--- Thomas M.
Orchard Park,Ny |
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| The set of coasters and writing pads look great in our conference room!!! |
--- Sherry D.
Woodstock,Ga |
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866.433.7573
