Take advantage of our Guaranteed Christmas Delivery promotion! During checkout, you'll be able to select from several shipping methods including discounted expedited services. For our Guaranteed Christmas Delivery service, select - "Guaranteed Delivery". We will determine the shipping method needed to deliver on or before the 23rd. A flat rate shipping charge will be incurred, but we pick up the difference. This promotion is available for a limited time and does not apply to shipments outside of the USA nor to items decorated with a logo.
All shipments are sent via FedEx. We will use FedEx Home service which delivers on Saturday the 23rd to residential addresses only. All orders for Christmas delivery must be placed no later than Friday, December 22nd at 4pm EDT.
For your convenience, a return shipping label has been enclosed in your order. For the fastest service, follow these 3 steps.
1) Contact our Customer Service Team to confirm eligibility and request a Return Authorization number. Providing the Order Number found on the packing slip will expedite our locating your order. Phone 866.433.7573 or email: sales@TheElegantOffice.com
2) Place the item in its original retail packaging, then pack in a sturdy shipping carton.
3) Adhere the return label to the shipping carton and drop off at a nearby FedEx location or place in any outgoing FedEx Ground shipment.
That's all there is to it! Once the item is received and processed, we'll promptly issue you the applicable credit. A flat fee will be deducted from your refund for the return shipping costs.