High-quality product but arrived incomplete
"I’ll start by saying the product itself is top-notch. Very high-quality leather and slick design. Completely elevated my home office. That said, I received an extra pen stand in my desk set instead of a pen cup. Not having use for two pen stands, I reached out to customer service. They required me to send back the extra pen stand before they’d send me the pen cup. Fine, I get it. So I sent back the pen stand via FedEx a week and a half ago. Still waiting to receive any updates on my pen cup. Tracking updates, or even loosely when I can expect it. Overall great product, and mistakes happen, but this has been a hassle and somewhat detracted from an otherwise great purchasing experience."






